Terms & Policies
1. Delivery Policy: Deliveries are made every Sunday between 4PM and 8PM. Please ensure that either you or someone from your household is available to receive your meals. If you’re unable to be home, we recommend leaving a cooler with ice in a shaded area for safe drop-off. MacroForged Kitchen is not responsible for meal safety once the delivery has been completed if proper storage arrangements are not provided.
2. Menu Rotation: Our menus rotate monthly to ensure variety, freshness, and seasonal balance. Each cycle includes nine curated meals, each week, divided into breakfast, lunch, and dinner categories. Clients receive updates at the start of each new cycle to select their preferred meal plan tier — 3-day, 4-day, or 5-day.
3. Payment & Renewal: Plans are selected and paid for directly on our website at checkout. Your subscription renews automatically every 30 days from your enrollment date unless paused or canceled prior to the renewal date. Payment is processed securely through Square at the time of enrollment and each renewal. A renewal reminder is sent 3 days before your card is charged.
To pause or cancel: Log into your account dashboard or email at least 3 days before your renewal date.
Refunds: Refunds requests are prorated based on your position in the current 4-week billing cycle, calculated from your enrollment or renewal date. Refunds apply only to the portion of the cycle not yet delivered. Meals already delivered are non-refundable. To request a refund, contact MacroForgedKitchen@gmail.com within 2 days of your renewal charge.
4. Packaging & Sustainability: We use eco-friendly, microwave-safe containers designed for convenience and quality retention. We encourage clients to recycle containers and, where available, return packaging during delivery, as part of our sustainability commitment.
5. Dietary Restrictions & Allergens: Meals are prepared in a kitchen that handles common allergens including dairy, gluten, and nuts. Please contact us before enrolling if you have any specific dietary restrictions.
6. Legal & Liability Licensing: MacroForged Kitchen operates under Commercial Kitchen Permits standards. Copies of our food safety certifications and liability insurance are available upon request.
Food handling after delivery: Meals should be refrigerated promptly upon receipt and reheated to an internal temperature of 165° before consumption. We recommend consuming meals within 5 days of delivery. MacroForged Kitchen is not responsible for illness or spoilage from improper storage or handling after delivery.
Allergen: Our meals are prepared in a facility that handles common allergens, including dairy, gluten, tree nuts, peanuts, soy, and shellfish. Full ingredients lists are available upon request. Clients with food allergies or sensitivities should contact us before enrolling.
Limitation of Liability: By enrolling in a MacroForged Kitchen plan, clients acknowledge the food safety and handling guidance above. Except where prohibited by law, MacroForged Kitchen's liability for any claim related to a meal or plan is limited to the amount paid for that meal or plan.
Age Requirement: You must be at least 18 years old to enroll in a MacroForged Kitchen subscription.
Governing Law: These policies are governed by the law of the State of Colorado, without regard to conflict of law principles.
7. Communication & Support: For questions about delivery, menus, or scheduling, reach out to us:
(720) 443-1651